If, for any reason other than illness, your trainer needs to cancel your appointment with less than 24 hours’ notice, you will be granted a complimentary session at the next regular scheduled time. In return, your trainer requests a 24-hour notice of session cancellation from you. Failure to do so will result in you being charged your session rate. Sessions missed must be redeemed in that same week of cancellation or the following week as long as it is within the 30-day expiration date.

 

 

Immediate cancellations that have been paid for in advance will not be refunded. Sessions cancelled due to death or hospitalizations of will be refunded in full. If for any reason you need to discontinue training with your trainer a 30-day written notice is required.

 

Payment of services are made in advance of any training session taking place. Payment must be made via a Yoco Payment Link, POS Device with the trainer or on the website(www.jsfitnesssa.com). The sessions that have been paid for need to be completed by the 30-day expiration date. Sessions beyond that time frame will be forfeited.